The line looks fuzzy

Have you cleaned the lens? You can use windex or alcohol to clean the lens gently. Visually confirm that the cleaning was successful and all dust, pitch, or other has been removed.

I’ve cleaned it and it is still fuzzy.

A: The lens may be out of adjustment, or moisture is in the lens assy. These are thing that require factory service. See info below.

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682

Include address, contact name, phone number, email.

We will check the unit out and typically respond the day we receive the unit.